Step into the enchanting world of Namasteycraft., your premier destination for exquisite handcrafted products. With our commitment to excellence, we’re delighted to serve customers worldwide through our dependable shipping partnership with DHL. Experience the convenience of shopping for timeless elegance and unparalleled craftsmanship from the comfort of your home, knowing that your order will be delivered with care and efficiency. Join us on a journey of beauty and sophistication as we bring the artistry of India to your doorstep, wherever you may be.

Payment Options:

For your convenience, we offer multiple secure payment methods for international orders. You can easily complete your purchase using Debit/Credit cards or PayPal, during checkout. If you prefer Bank Transfer as your payment method, we’re happy to provide personalized assistance to ensure a smooth transaction process.

Shipping Charges:

We believe in transparent pricing tailored to your specific location and order details. During the checkout process, international shipping costs are automatically calculated and added to your total, ensuring clarity and transparency. Your satisfaction is our priority, and we are committed to providing a seamless shipping experience.

Order Processing:

We understand the importance of timely delivery, and we aim to dispatch your orders promptly within 2-4 working days of purchase. Please note that delivery times may vary depending on your location and the specifics of your order. On average, you can anticipate receiving your order within 3-5 days after dispatch. Rest assured, we work diligently to minimize any delays and ensure that your items reach you in a timely manner.

Dispatch:

We endeavor to promptly dispatch in-stock products within 2-4 working days. However, please note that occasional delays may occur due to unforeseen circumstances. Rest assured, we’re dedicated to minimizing any disruptions to your delivery schedule. For customized orders, the dispatch timeline is contingent upon various factors such as design, color, size, shape, thickness, yarn, etc.

Communication:

Once your order is dispatched, our trusted shipping partner, DHL, will notify you via the email and phone number provided during checkout. This notification ensures you’re kept informed about the status of your shipment and can anticipate its arrival.

Should you experience any delays beyond the estimated timeframe or have specific inquiries regarding your order, please don’t hesitate to reach out to us. We’re committed to providing timely and helpful assistance to ensure your satisfaction with every aspect of your shopping experience. If you have any further questions or concerns, please feel free to either email at business@namasteycraft.com or call us on (+91) 7863985994.

Shipping Notification: You can expect to receive timely updates on the status of your order from our trusted shipping partner, DHL. Once your order is on its way, DHL will notify you promptly via the email and phone number provided during checkout. These notifications ensure that you stay informed every step of the way, allowing you to track your package and anticipate its arrival with ease.

Customer Support:

If you have any questions or require assistance, don’t hesitate to reach out to our dedicated team at info@houseofchikankari.in. We’re committed to providing timely assistance within 24 hours, Monday to Saturday, from 10:00 AM to 6:00PM (IST), ensuring that your inquiries are addressed promptly and satisfactorily.

Exchange/Return Policy:

We regret to inform you that due to the complexities of international shipping, we are unable to accept exchanges or returns for international orders.

We kindly request that you thoroughly review your order details before finalizing your purchase. However, if you have any size-related concerns or questions about our products, please don’t hesitate to contact us before placing your order. Our team is here to assist you in selecting the perfect items that meet your specifications and preferences.

Order Fulfillment:

 International orders are dispatched only when all items in your order are ready for shipment. Partial dispatches are not practiced.

Import Duties and Taxes:

 It’s essential to note that as the recipient of your order, you are responsible for any import duties, customs, VAT, or local sales taxes levied by the destination country. These charges may vary depending on your country’s regulations and are necessary for customs clearance upon the arrival of your package.

Customs Clearance:

To streamline the process, our trusted delivery partners are authorized to collect duties on your behalf, ensuring a hassle-free customs clearance experience. Upon receiving your package, you can conveniently settle these charges directly with our delivery partners. This collaborative approach aims to expedite the customs clearance process and minimize any potential delays, ensuring that you receive your order promptly and efficiently.